K-Nine Pros

1. Information We Collect

We collect information you provide directly, including your name, email address, and account credentials when you register. For trainers, we also collect business information such as services offered, certifications, and payment details through our payment processor (Stripe). For dog owners, we collect information about your dogs to support training progress tracking.

2. How We Use Your Information

We use your information to provide and improve our services, process payments, communicate with you about your account, and connect trainers with clients. We may also use anonymized, aggregated data to improve our platform and AI-powered features.

3. Information Sharing

We do not sell your personal information. We share information only with service providers who help us operate our platform (e.g., Stripe for payments, SendGrid for email), and as required by law. Trainer profile information is visible to potential clients through our directory.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption of sensitive information at rest and in transit, secure authentication, and regular security reviews.

5. Your Rights

You may access, update, or delete your account information at any time through your account settings. You may also contact us to request a copy of your data or to have your account permanently deleted.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies for advertising purposes.

7. Contact Us

If you have questions about this privacy policy, please contact us at support@k-ninepros.com.